In undertaking any assignment, our guiding principles are to:

  • Accept and execute only jobs for which we posses adequate capacity for optimal performance
  • Maintain complete professional independence and objectivity jointly define the assignment with our client, clarifying our roles and the roles expected of our client.

As part of our commitment to excellent service delivery and in order to ensure total quality, our assignments are undertaking in the following sequence;

1 Enquiry

Our aim at this stage is to fully understand and agree with our client on

  • The nature of tasks to be accomplished
  • The objectives anticipated
  • The deadlines to be met
  • The skills necessary to carry out the assignment
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    2 Initial Field Work

At this stage we attempt to ascertain the main problems and the optimal course of actions with a view to:

  • Formulating the appropriate terms of reference for the assignment
  • Estimating the time requirement for the assignment
  • Estimating the cost of providing the service.

3. Proposals

After ascertaining the problems and related issues, we submit our proposal, which normally include our approach and methodology with details on:

  • Various lines of action to be employed in resolving client’s problem(s), as well as keeping to the set out objectives.
  • Discussion of the most suitable course(s) of action with appropriate client’s staff
  • Determination of the best course of action.
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    4. Submission of our Reports

We involve the appropriate level or our staff in the implementation and monitoring of the recommendations contained in out reports and may also, if required:

  • Train the client’s existing staff in the new methods being introduced.
  • Assist the client in recruiting additional staff with the requisite skills.

5. Post Implementation Visit

At the completion of an assignment, we visit the client to assess the results, which are being achieved based on our recommendations.  These are compared with the objectives of the assignment and our observations subsequently prepared in the form of a report addressed to/discussed with the client.

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    2 Initial Field Work

At this stage we attempt to ascertain the main problems and the optimal course of actions with a view to:

  • Formulating the appropriate terms of reference for the assignment
  • Estimating the time requirement for the assignment
  • Estimating the cost of providing the service.
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